How do I apply?

All applications are submitted online through our secure leasing platform, Innago. Simply select the home you’re interested in and click “Apply.” You’ll complete a rental application, submit required documentation, and authorize a background and credit check. Once approved, we’ll guide you through the lease signing process.

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What are the qualification requirements?

Applicants must:

• Complete the full online application

• Pass a background and credit screening

• Provide proof of income (typically 2.5–3x the monthly rent)

• Provide valid identification

Additional requirements may apply depending on the property. We evaluate applications fairly and consistently in accordance with Fair Housing guidelines.

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Are pets allowed?

Pet policies vary by property. Some homes may allow pets with an additional deposit or monthly pet fee. Please review the specific listing details or contact us directly to confirm pet eligibility for a particular home.

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How do maintenance requests work?

Maintenance requests are submitted online through the resident portal on Innago. Once submitted:

• Requests are reviewed promptly

• Non-emergency repairs are scheduled as quickly as possible

• Emergency issues are prioritized

We are committed to maintaining our homes in a safe and functional condition.

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What utilities are tenant-paid?

Utility responsibilities vary by property. In most cases, tenants are responsible for utilities such as:

• Electricity

• Gas (if applicable)

• Water and sewer

• Trash service

• Internet/cable

Each listing will clearly outline which utilities are tenant-paid and which are included.